Privacy Policy

1. Information We Collect

Personal Information: Name, email address, username, phone number, country, and government-issued ID documents (for KYC verification).

Financial Information: Cryptocurrency wallet addresses, transaction hashes, deposit and withdrawal history, investment records.

Technical Information: IP address, browser type, device information, operating system, login timestamps, and session data.

2. How We Use Your Information

We use your information to: create and manage your account; process deposits, investments, and withdrawals; verify your identity (KYC/AML compliance); detect and prevent fraud; send transactional notifications (email, in-app); improve the Platform's functionality and security; comply with legal obligations.

3. Data Security

We implement industry-standard security measures including: SSL/TLS encryption for all data in transit; hashed passwords and transaction PINs (bcrypt); two-factor authentication (2FA); row-level database locking for financial operations; regular security audits. However, no method of transmission over the Internet is 100% secure.

4. Device & Login Tracking

We track login activity including IP addresses, device fingerprints, and geographic location to detect unauthorized access. You will be notified via email when a new device accesses your account. You can view and manage active sessions from your dashboard.

5. Cookies & Local Storage

We use session cookies for authentication and localStorage for user preferences (theme settings, dismissed notifications). We do not use third-party tracking cookies. Third-party services (Google Translate, live chat providers) may set their own cookies as described in their respective privacy policies.

6. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with: payment processors to facilitate cryptocurrency transactions; law enforcement if required by court order or legal process; service providers who assist in operating the Platform (email delivery, analytics), bound by confidentiality agreements.

7. Data Retention

We retain your personal data for as long as your account is active, plus a reasonable period for legal compliance (typically 5 years for financial records). You may request data deletion by contacting support, subject to legal retention requirements.

8. Your Rights

Depending on your jurisdiction, you may have the right to: access your personal data; correct inaccurate data; request deletion of your data; export your data in a portable format; withdraw consent for optional processing. To exercise these rights, contact us at the email below.

9. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or Platform notification. Your continued use of the Platform after changes constitutes acceptance.

11. Contact

For privacy-related inquiries, contact our data protection team at info@solviosolutions.com.